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Shopping Guide

damskelodicky / 2010-12-09
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If you are reading this article that means you are browsing or visiting our web site.You will find you are interested in it.

Here we give some tips on how to approach the site in the first few times and answer the questions that most frequently asked by new users.


Order directly on the website or by modules.

1. If you place the order via availability form, please downloaded here:Order Form.xls. According to the instructions, fill the form and then send it to the email address babalow@babalow.com . Following, the electronic invoice will be sent to your email address with which you can arrange the payment by credit card, paypal or Postepay.

2. If you want to order from the site, follow the procedure below.

1) To purchase,it's very simple.Just register or not, add the items in your cart,then leave the detailed address of the recipient and determine the shipping method(Generally,DHL we highly recommend for those who making their first purchase and China Post is the main).


2) Be patient on the delivery of goods.The delivery time is generally fixed, and occasionally be carried forward or back.If you buy and believe that the package starts the same day, or after a short nap to get home,you're wrong! So, please think clearly before place an order.Averagely, we need 3-4 days to handle your orders. That's not only bulk orders, sometimes you may only buy one. There are many reasons.Such as,there may be a large number of orders in front of you, or you purchased the product very special to be customized (for example, wedding dress, or sexy shoes), the courier delays (there are many cases like that, especially because the couriers, in recent years, have always overflowing warehouses), festivities(New Year's Eve and early May, we had lots of problems and protests), etc.


3) Elucidation of customs duties: the duty amounts to no less than  1500kč . Often there are even higher amounts to  1500kč . There are few users who have reported to have paid the duty. With the courier, however, the odds higher than with registered mail. It 's a matter of package volume and luck , but if you happen to pay should be around  1.5 kč  fateful. At the situation you exceed   1500kč   by express courier,you need to pay the customs amounts much higher. So the advice to send by registered mail if not hurry. Although it's slow, it avoids any problems with customs.


4) Problem of Mark. We can not do mark for international shipping, if you have perplexity, but want to work with us, we suggest you to order the lesser amount and see what it is.


5) Sites for package tracking.

DHL: www.dhl.com

Subsidiaries of FedEx: www.fedex.com



Singapore registered parcel (delivered by the Destination Post Office) : http://www.singpost.com/index.php

Ten days or so after the departure, please connect the links http://www.17track.net/IndexEn.html and select your country.Then you will find your local post office site.


6) Invoice:you can request an invoice or not,but if required we will make it there,and we'll send scanned email.


7) Additional costs:there are charges in more to add at the end of the orders.If you choose to pay with paypal, know that there are more to be paid 37  per order,because the paypal take a very high percentage of transactions.We try to bring down the minimum of the acquirers.Cost of remote areas, unfortunately, are those most hateful. I'm adding a few dollars for those people who only consider courier to remote areas. For now, only two regions are considered totally remote areas, they are Sicily and Sardinia.Who did small orders strongly recommend registered mail (delivery through the Destination Post Office), for Express going to pay 373  for a broken order  . With registered mail because you only pay173kč and it 'still traceable.


These are the questions that users make to us much often. In the future if there were such questions, please refer this brief introduction.


For any requirement, please contact us via email babalow@babalow.com or leave messages on the forum.


Welcome everyone.



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Uživatel Komentář

elnika: Feedback Punteggio ( 2016-12-16 12:43:36 )
Kdy obdrzim svoji zasilku? Zaplatila jsem za rychlou dopravu a zasilka nikde. C2016121041955. Dekuji potrebuji do vanoc.
Dear customer,
Your order is still in preparation, we will send email to inform you after we send out your parcel.
Anonymní uživatel: Feedback Punteggio ( 2016-08-31 23:02:24 )
dá sa objednávka zrušiť?
Dear customer, what's your order number ? you can contact us by email, babalow@babalow.com / sales@babalow.com
Anonymní uživatel: Feedback Punteggio ( 2015-03-15 06:23:49 )
Chtěla jsem se zeptat, jestli byla moje objednávka odeslana.
Dear customer, What's your order number ?
Anonymní uživatel: Feedback Punteggio ( 2014-05-24 23:39:05 )
Non so se ix il mio ordine 32014052415179 e' tutto apposto
Dear customer, your new order 32014052415179 is unpaid. Please check. Scarpe34.com
Gentile cliente, il nuovo ordine 32014052415179 non è retribuito. Si prega di controllare. Scarpe34.com
Anonymní uživatel: Feedback Punteggio ( 2014-03-10 18:44:38 )
io vorrei fare uh ordine dal vostro sito ma volevo un aconferma.a che vostro numero corrisponde il 43 italiano
Gentile Cliente, La nostra dimensione è diversa dalla dimensione europea. C'è tabella di formato sul nostro sito, è possibile fare riferimento ad esso. Si prega di scegliere il nostro formato quando fate l'ordine. Altre domande, ci si può chiedere. Avere una buona giornata. staff scarpe34.com
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